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Contact information

LICENSOR:
Artida © Greco d.o.o.

t: 00386 41 918 346
e: artida[at]artida.eu
w: www.artida.eu

Customer service

 

Contact:

Artida, Ajda Gregorčič
GRECO d.o.o.,  Betnavska cesta 120, 2000 Maribor, Slovenia, European Union
Phone: 00 386 41 918 346
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Website: www.artida.eu

SHIPPING 


Artida currently ships only inside Slovenia, EU.

PAYMENT

Spletno
mesto www.artida.si omogoča naslednje načine plačila:
z gotovino ob prevzemu (velja Spletna cena),
z nakazilom na račun upravitelja mimovrste=) – mimovrste d.o.o. (po ponudbi/predračunu) (velja Spletna cena),

There are two ways to pay for purchased order:

  • pay with cash when the product is delivered on your address
  • bank accound transfer:
GRECO d.o.o., Betnavska cesta 120, 2000 Maribor, Slovenia, EU
ID za DDV: SI47177292
Matična št: 5627176000
TRR: IBAN SI56 0451 5000 0629 650 (NOVA KBM d.d.)

 

PRICES

All prices include taxes. The order is a contract between the buyer and Artida (GRECO company). The order is final when you receive an e-mail confirmation. The price you pay is the price of the product in the moment you make the order.

 

DELIVERY TIME

Delivery time of your order from Artida's headquarters is from 1-14 days. It depends on quantity and type of product you have ordered.

 

DELIVERY


Products purchased in Artida store will be delivered in the shortest possible time, possibly the same day of the order If the product is on stock. The product will be delivered as a package in a suitable packaging through Pošta Slovenije. Delivery costs depend on the size, type and weight of the package. You can see the prices on Pošta Slovenije's website (Pošta Slovenije). You have to pay all the delivery costs.
You can also avoid paying delivery costs by personally visiting us and picking up the product. Our address is: GRECO d.o.o., Betnavska cesta 120, 2000 Maribor, Slovenija (map). Our opening hours are Monday-Friday from 8:00-17:00 PM. 


RETURN POLICY


If you are not satisfied with your purchase, you can return the purchased item and we will send you the same product. We accept returns of your product within 30 days of receipt. Shipping and handling charges are non-refundable. We do not accept returns or replacements for products on sale (with discounts). We are not responsible for any accidents that occur in relation to the product you have purchased or hygiene problems like allergies on any kind of material that we use on Artida products. We only use verified and globaly used materials. If you received an order with a free gift, you must return your product with this free gift in the original condition or we will charge you the full retail price of the gift plus shipping and other costs. We reserve the right to refuse the returned product and/or gift and will provide you with a reasonable explanation. We appreciate your understanding.

 

EXCHANGE OF ITEMS


We exchange only the exact same item if you have received it damaged or defective and return it in original condition within 30 days of receipt. When we receive your item, we will
1.    check if the item is available and ship it back to you         or
2.    if the item is no longer available, we will notify you of this situation and either return you the money you spent for this item or make an agreement on sending you another item.

 

INCORRECT ITEMS


If you received the wrong item, please contact us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us on 00 386 41 918 346 within 3 business days of receipt for instructions and replacements.
1. Be sure to include a copy of your packing slip and please write the reason for the return or exchange on the front of the packing slip or on separate piece of paper. Your return or replacement will not be accepted if the copy of the packing slip with the reason for return is not included in the return package.
2. If your package is returned to us due to an incorrect, invalid or incomplete shipping address and you would like the package to be shipped back to you with a valid or correct address, there will be an additional €10.00 handling fee plus shipping charge. If you decide that you want to cancel the order, you will only be credited back for the amount of the items only. We are sorry, but shipping and handling charges will not be refunded. Thank you for understanding.

T-SHIRT MAINTENANCE

 

Artida T-shirts are made in Spain and the brand is called Roly. The specifications are:

 

Women T-shirts: 155 g, 100 % cotton, double stitches, enhanced in nech and sleeves.
Men T-shirts: 150 g, 100 % cotton, double stitches, enhanced in nech and sleeves.


T-shirt meintenance:

  • iron inside out
  • in no case iron the sticker (motive) on the T-shirt, you can damage it
  • don't stretch, fold or damage the T-shirt or the motive with sharp objects 
  • don't write on the sticker (motive) with pens, you might possibly not be able to clean the stains afterwards
  • don't wash Artida T-shirts together with clothes of other colors, at least not the first two times (though it is not know that Artida T-shirts would color other clothes)

Nurture your Artida T-shirt as gently as it gets. 

 

Do you have and questions?

Please email us at artida[at]artida.eu or call us at 00 386 41 918 346.

Our customer service hours are Monday - Friday from 9:00 a.m. to 17:00 p.m. CET.

 

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Artida by Artida - all rights reserved.

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